Privacy Policy
How we collect, use, store and protect your personal and health information, in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Last updated: June 2026
Who we are
Beaches Brain Clinic is a neuropsychology practice located at Suite 77/23 Narabang Way, Belrose NSW. We provide neuropsychological assessment services for children, adolescents, adults and older adults.
What we collect
When you contact us or are referred to us, we may collect your name, contact details, the reason for your enquiry, and — if you proceed to assessment — health information relevant to your care. Health information is sensitive information under the Privacy Act, and we only collect what we reasonably need to provide our services.
How enquiries are handled
Enquiries submitted through this website are transmitted securely and stored on infrastructure located in Australia. We use automated tools to help sort enquiries so we can respond promptly; before any automated analysis, identifying details are separated from the content of your message. Your enquiry is never sold or shared for marketing.
To protect our forms from spam, we use Cloudflare Turnstile. When you start filling in a form it checks technical information about your browser (not what you type into the form) to confirm the enquiry comes from a person. Cloudflare may process this technical information outside Australia.
How we use your information
We use the information you provide to respond to your enquiry, deliver clinical services, communicate with your referrer where you have consented, and meet our professional and legal obligations. We do not disclose your health information overseas.
Storage and security
Clinical records are held in our practice-management system with access limited to authorised clinicians. Website enquiries are encrypted in transit and at rest. We retain records only as long as required by law and professional standards.
Access and correction
You may request access to, or correction of, the personal information we hold about you. Contact us at contact@beachesbrainclinic.com.au or 0401 241 222.
Complaints
If you have a concern about how we have handled your information, please contact us first so we can resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.